West Highland Housing Association owns and is responsible for the content of its website at www.westhighlandha.co.uk. Unless stated otherwise, this Privacy Statement applies only to this website.
West Highland Housing Association will use any personal information collected from this website (www.westhighlandha.co.uk) in accordance with the General Data Protection Regulation [GDPR] and Data Protection Act 2018.
Further details on the GDPR Data Protection Act can be found at the website for The Information Commissioner’s Office.
West Highland Housing Association has taken appropriate measures to keep secure any personal information given by user of this site. West Highland Housing Association is registered as data controllers on the public register maintained by the Information Commissioner’s Office
What information do we collect and why?
The information collected on this site includes:
- User’s IP address, which is automatically logged by our web server. IP addresses are used to observe users’ interest in this website (number of visits, etc).
- Tracking user navigation around this website, using cookies. Cookies are very small text files saved to your computer. They are not cross-referenced with any other information which would allow an individual person to be identified.
- E-mail addresses and / or other contact details which users voluntarily provide in order to: receive information from West Highland Housing Association and / or recognised organisations or agents of the Link Group of companies.
- Report repairs
- Arrange appointments with representatives of West Highland Housing Association or of tradesmen providing services on our behalf
- Provide feedback or make complaints
- Make any general enquiries or request information about West Highland Housing Association and any of the services we may offer or administer
You have the right to access your information held by West Highland Housing Association and where necessary, to have it amended. You can also request not to receive marketing information from West Highland Housing Association.
Chatrooms and Forums
Users are reminded that chat rooms and forums are for public discussion. Any personal information supplied by users during these discussions is widely accessible. West Highland Housing Association is not responsible for the content posted by users of these services.
Information Commissioner’s Office Wycliffe House Water Lane WILMSLOW Cheshire SK9 5AF Telephone : 0303 123 1113 www.ico.org.uk
Regional office for Scotland: 45 Melville Street Edinburgh EH3 7HL Telephone : 0131 224 9001 E-mail Scotland@ico.org.uk