Ways to pay
We offer a number of ways to pay your rent. You can choose the one that suits you best.
We know people worry about rent increases but we will tell you a month before any rent increase and once set your rental charge is not altered during the year. We let you know at the end of February what your rental charge will be from April for the year.
How can I pay my rent?
- Over the telephone
You can pay by credit or debit card over the phone. Make sure you have your allpay reference number to hand.
Call allpay on 0844 557 8321
- Using the allpay app
You can also download the allpay app onto your mobile phone to make payments this way.
Pay over the internet using either a debit or credit card on the allpay website. Make sure you have a note of your allpay reference number. Remember to quote your name and reference number with each payment.
- Direct Debit
Paying by Direct Debit is worry free and ensures your rent is paid each month. Payment is taken directly from your bank account. This is now a completely paperless process and can be set up over the phone using your account number and sort code.
- In person
- At our office: We can take cash payments as we know some people do not have bank accounts and manage their house using cash.
- At a “Paypoint”:You can use your plastic payment card to pay your rent at any shop or outlet where you see the “Paypoint” logo.
- At the Post Office: You can use plastic payment card to pay your rent at any Post Office.
Need help to pay your rent?
If you need help to pay your rent, please contact us as we can help!