Visions and Values
Background to West Highland Housing Association Ltd.
West Highland Housing Association Ltd was created as a result of a merger between Lorn and the Isles Housing Association Ltd and Oban Housing Association Ltd. in April 2000. The Association is a non-profit making organisation, a company limited by guarantee with the Registrar of Friendly Societies (Reg. No.1691 R (S)) and is approved as a Registered Social Landlord with Communities Scotland (Reg. No. HEP 163). The Association is also a charity registered in Scotland (Reg No SC017357).
The Association's constitution is a variation of the Model Rules for a Charitable Housing Association, with a conventional Housing Association governing structure of a voluntary Management Committee, consisting of local residents. At present the maximum membership of the Committee is 20.
The Association's operating area covers the Lorn area and the inner Hebridean islands, a fairly widespread area which presents many challenges in terms of providing affordable housing and ensuring the provision of a quality housing management and technical service. There are currently 13 members of staff employed by the Association.
The Association works in partnership with other key agencies to promote jointly agreed aims, in terms of housing and other wider community issues e.g. Communities Scotland, Argyll and Bute Council, Argyll and the Isles Enterprise and other members of the Argyll and Bute Community Planning Partnership.
The Association continues to receive support from Communities Scotland in terms of development funding.
The Association has recently set up a subsidiary organisation to enable the Association to expand its activities in terms of wider action and to facilitate strategic land assembly and the provision of low cost home ownership opportunities for local people.
The Association is an equal opportunities Employee and will not discriminate against any tenant, applicant, or employee on the basis of race, colour, religion, gender, sexual orientation, age or disability.
Glenshellach Phase 2
YOUR HOUSING ASSOCIATION
To provide high quality, well maintained, affordable housing that meets local needs and assist in supporting fragile communities within our area.
3 SUPPORTING OBJECTIVES
- An investing organisation based around property, places and people;
This is seen as the core work of the Association – whether it is investing in our existing properties or in new development then the work should have a positive impact on the place and also there should be opportunities for people to be part of the overall process.
- A challenging, listening and acting organisation to improve services and make them more personlised;
The Association recognises the special nature of the environment that it works in. The board and the staff have a close link to stakeholders and want the Association to be a respected part of the community. Part of this is improving and developing services in order that the Association does not stand still. We recognise that many people wish a more personalised service and the Association wants to ensure that people feel that they are being listened to and that we are committed to continuous improvement.
- A collaborative organisation that works to develop services for people and communities and in doing this maximises opportunities for additional income;
It is understood that the Association is small and to make an impact then it will have to work with other organisations to develop services. We want to be seen as an organisation that will work collaboratively, that will look at other ways of doing things and will actively engage with existing organisations to make a difference for our customers. As part of this work we will assist in developing community capacity.
UNDERPINNED BY THE VALUES OF
- Financial viability – the Association is run on business principles and if we cannot demonstrate that our work is financially viable then we threaten the viability of the whole organisation.
- Charitable organisation – We do not make profits and any money saved through efficiencies is re-invested or used in our business aims and objectives.
- Partnership – Working productively and positively with stakeholders for the best outcome for communities.
- Service Excellence – Having a ‘Can do’ approach to ensure communities are provided with first class, quality services to the best of our ability.
- Expertise – Acknowledging and utilising the strengths of key players in achieving exceptional housing and vibrant communities.
- Integrity – Being open about what we do and accountable for it, respecting others and behaving professionally.
Druimfin Gardens, Tobermory, Mull